Student concierge and navigation
Help students find trusted answers, understand requirements, discover services, and know what to do next through one connected experience.
AI Transformation for Education & Learning
Make learning easier to navigate and education systems easier to operate.
VBT helps universities, learning platforms, and education companies transform student and administrative workflows and modernize the systems behind learning, support, credentialing, and operations.
Make learning easier to navigate and education systems easier to operate.
The operating reality
The learner experiences one journey. The institution often operates many disconnected systems behind it.
A student or learner may move through discovery, application, enrollment, financial processes, advising, course delivery, support, assessment, credentialing, and career services.
Behind that journey, employees and educators work across student-information systems, learning-management systems, CRM, documents, email, portals, spreadsheets, knowledge bases, and policies.
The opportunity is not simply to add an AI chatbot. It is to create a clearer experience for the learner and a better operating system for the people responsible for helping them succeed.
Where AI can create value
Use AI where it removes confusion, expands support, or improves the learning experience.
Advising and support operations
Bring student context, policies, status, communications, and recommended next actions together so advisors can spend more time on judgment and relationships.
Learning pathways and recommendations
Use learner goals, performance, activity, and available content to help people understand what to study, practice, or complete next.
Content and curriculum operations
Support the creation, adaptation, review, localization, organization, and maintenance of learning materials.
Credentialing and compliance
Improve evidence gathering, documentation, status tracking, review, approval, and communication across credentialing and certification workflows.
LMS and platform modernization
Rebuild learning platforms, student portals, integrations, and data foundations around the experiences and capabilities the organization needs next.
Two paths to impact
Improve the learning and service workflow, or rebuild the platform beneath it.
Transform the work that should operate differently, or modernize the system preventing it from doing so.
Transform Work
Redesign a complete student, educator, support, credentialing, enrollment, or administrative workflow and connect the people and systems responsible for the outcome.
Explore Transform WorkModernize + AI
Rebuild learning platforms, portals, integrations, data foundations, and administrative systems while making them ready for more personalized and intelligent experiences.
Explore Modernize + AIProduct strategy, learning-experience design, AI engineering, and software delivery are brought into either path as the work requires.
Built for learning environments
The best education technology makes support feel more human, not less.
Give people one trusted place to begin
Students and employees should not need to know which system, office, or database contains the answer before asking for help.
Support educators and advisors
Use AI to reduce research, preparation, coordination, and repetitive administration while preserving the relationships and judgment that matter.
Show the source and the next step
Answers should connect to trusted institutional information and make the recommended action clear.
Respect privacy and permissions
Student, learner, financial, academic, and administrative information must be available only to the people and systems authorized to use it.
Improve through real use
Measure whether the experience improves access, completion, response time, capacity, quality, and student or learner outcomes that the institution has chosen to track.
Start with the learner or the work
Find one education experience worth improving.
VBT can help define the student or operating problem, determine where AI belongs, and build the experience or platform required to put the improvement into production.